dewalive login Platform Privacy Notice

This page describes what we collect when you use dewalive login and how we keep that data protected. We collect personal information only to verify your identity, process your deposits and withdrawals, and comply with legal obligations. We do not sell your data to third parties.

Our privacy practices apply to all users of dewalive login across supported regions, including Jakarta, Surabaya, Bandung, and Medan. When you open an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer through mobile banking, local payment, online payment, or e-wallet, or contact our support team, you share information with us. We explain below how we handle it.

We are committed to transparency. If you have questions about how we use your data, contact our support team at any time.

What Data We Collect

We collect information in three ways: when you register, when you use dewalive login, and when you contact us. During registration, we collect your email address, a password you create, your full name, date of birth, and your national ID number or passport number. We use this information to verify your identity and comply with anti-money-laundering regulations.

When you deposit or withdraw funds, we collect transaction details: the payment method you used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank account), the amount, and the date. We store this information to process your request and detect fraud. When you use dewalive login to place bets on Liga 1, Piala Indonesia, Piala AFF, Champions League, or other markets, or to play live-dealer games like blackjack, roulette, baccarat, or Dragon Tiger, or to play slots like Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, or Mahjong Ways, we record your bets and outcomes. We also log your IP address and device information each time you log in.

Identity data

Name, date of birth, national ID or passport number, email address.

Payment data

Payment method, transaction amount, date, and bank or e-wallet account details.

Betting data

Bets placed, game outcomes, account balance history.

Device data

IP address, browser type, device model, operating system.

How We Use Your Data

We use your identity data to verify that you are at least 18 years old and eligible to use dewalive login. We cross-check your information against anti-money-laundering and sanctions databases. We use your payment data to process deposits and withdrawals, detect fraud, and reconcile transactions with payment providers. We use your betting data to settle bets, calculate your account balance, and provide you with account statements.

We use your device data to detect unauthorized access to your account and to prevent fraud. If we notice login attempts from unusual locations or devices, we may ask you to verify your identity before allowing access. We do not use your data to profile you or to make automated decisions about your account, except to flag suspicious activity for manual review.

We at dewalive login do not sell your personal data to third parties. We share data only with payment processors and legal authorities where required by law.

Third-Party Processors

We share your data with third parties only when necessary to provide our service or comply with law. Our payment processors — the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions — receive your payment information to process your deposit or withdrawal. These processors are bound by confidentiality agreements and may not use your data for their own purposes.

We may share your data with law enforcement or regulatory authorities if we are required to do so by law or court order. We do not share your data with marketing companies, data brokers, or other third parties for commercial purposes. Our servers may sit outside your jurisdiction; by using dewalive login, you consent to your data being transferred and stored outside Indonesia if necessary for service delivery.

Your Rights and Data Retention

You have the right to access your personal data held by dewalive login. You can request a copy of your data by contacting our support team. You have the right to correct inaccurate data — for example, if your name or email address is wrong, we will update it. You have the right to request deletion of your data, subject to legal and regulatory requirements. We may retain your data for a period after you close your account if we are required to do so by anti-money-laundering or tax law.

We retain identity and payment data for at least five years after your account closes, as required by financial regulations. We retain betting data for the duration of your account and for one year after closure. We delete device logs after 90 days unless we are investigating fraud or a dispute.

Cookies and Tracking

We use cookies to keep you logged in to dewalive login and to remember your preferences. Cookies are small files stored on your device. We use session cookies, which expire when you close your browser, and persistent cookies, which remain on your device until you delete them. We do not use cookies to track your activity across other websites.

You can disable cookies in your browser settings, but doing so may prevent dewalive login from functioning properly. We do not use third-party analytics or advertising cookies.

Data Security

We protect your data using industry-standard encryption and access controls. Your password is hashed and never stored in plain text. Your payment information is encrypted in transit and at rest. We limit access to your data to employees and contractors who need it to provide our service. We conduct regular security audits and penetration tests to identify and fix vulnerabilities.

No security system is perfect. If we discover a data breach, we will notify you and relevant authorities as required by law. We maintain cyber insurance to cover losses from data breaches.

Contact dewalive login

If you have questions about our privacy practices or wish to exercise your rights, contact our support team. We respond to all data requests within standard processing windows. You may also contact us if you believe we have misused your data or violated this privacy notice.